Friday, August 12, 2011

A Tip: How to Reach All of Us

How easy is it to speak with a live person when calling the Des Moines Public Library? Glad you asked! 283-4152 is the general number for all 6 libraries. None of the branches have direct lines, all the calls start at the Central Library. The folks at the Central Library try to answer your question, but you'll always be transferred to the branch when necessary. Here's the tip part: When you dial 283-4152 you get a recording. Said recording provides you with several options.  But if you need to speak to one of us humans, you don't have to listen to all that. As soon as the recording starts, press 3 and you'll be talking to an actual person.  No lie. We look forward to hearing from you!

3 comments:

Anonymous said...

Haven't seen a pink princess phone since my childhood!

cboy said...

Cool! That's handy to know!

Anonymous said...

Awwww,those folks that don't read Random Acts of Information are missing out. This will be most helpful.